Leading & Managing Teams Development Sessions
Leadership and Management are two very different (complementary) skill sets that are crucial for people in supervisory and leadership roles to possess if they are to safely guide their teams to the expected destination.
The Leadership at Work team are excited to offer newly appointed and experienced managers the opportunity to establish (and reaffirm) these skills within a series of single day professional development sessions.
Each session incorporates key learnings from the Leadership course including a blend of theory and practical coursework that is the trademark style of our course delivery.
Day 1 – Understanding Leadership & Management
- The role of the team leader and manager
- Leadership and management styles
- Giving and receiving feedback
Day 2 – Creating & Communicating Performance Standards
- Role Clarity / Performance Counselling
- Effective Communication
- Time Management
Day 3 – Understanding & Managing Staff Behaviour
- Using DISC to understanding behaviour
- Using Behavioural profiles in Recruitment
- Using DISC in the Performance Management process
Day 4 – Conflict Resolution
- Nature and causes of conflict
- Conflict resolution Styles
- The dialogue approach
- Ten steps in conflict resolution
Day 5 – Effective Time and Team Meetings
- Understanding & Creating Purpose
- Planning and creating objectives
- Roles and responsibilities of the Leader
Dates for 2023 Public Courses
| 2023 | Day 1 | Day 2 | Day 3 | Day 4 | Day 5 |
| Ballarat | |||||
| Geelong | 2 May | 6 Jun | 4 Jul | 1 Aug | 5 Sep |
| Melbourne | |||||
| Geelong | |||||
| Ballarat | 6 Oct | 20 Oct | 3 Nov | 17 Nov | 1 Dec |
| Melbourne |
Download Registration Form here.
Contact us to make a booking or register.